Frequently Asked Questions
Everything you need to know about your favorite anime-inspired fashion.
How do I know which size will fit me best?
We provide a detailed size chart on every product page. Since our apparel ranges from oversized streetwear to slim-fit cosplay items, we recommend measuring a similar garment you own and comparing it to our specifications.
How long does shipping take for pre-order collections?
Pre-order items typically ship within 3-4 weeks of the collection close date. You will receive a tracking number via email as soon as your order leaves our warehouse.
What is your return policy for anime apparel?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Please note that limited edition drops and final sale items are eligible for exchange or store credit only.
Are your designs officially licensed?
At ACG Go Anime, we pride ourselves on authenticity. We collaborate directly with studios and independent artists to ensure all our graphics are legally licensed and support the original creators.
How should I wash my graphic tees to prevent fading?
To preserve the vibrancy of the prints, we recommend washing garments inside out in cold water on a gentle cycle. For best results, tumble dry on low heat or hang dry.
Do you ship internationally?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times vary by location and will be calculated at checkout.